Privacy Policy

This Privacy Policy constitutes an essential element of the bdsmarthome.com website, which is under the administration of BDSmartHome. This policy strongly underscores our dedication to maintaining your privacy and ensuring the security of your personal information. It extensively outlines the methods we employ to gather, use, and sometimes disclose your personal data. Furthermore, it details the protective measures we have in place to secure your personal information. This policy also educates you about the choices you have concerning the management of your personal data. Accessing and using the Site, either directly or through an external link, indicates your consent to the practices described in this Privacy Policy.

Data security is a fundamental pillar of our trust-building strategy, and we regard your privacy with utmost seriousness. We commit to using your name and personal information solely as stipulated in this Privacy Policy. We restrict our information collection to what is absolutely necessary and relevant for our interactions with you.

Your personal data will be stored only for the duration necessary to comply with legal mandates or for the purposes for which it was initially collected.

Our Site provides the facility to browse anonymously, allowing you to avoid disclosing personal information. This ensures your anonymity remains intact during your visit, except when you are signed into your account using your username and password.

Data that we collect

This document serves as the Privacy Policy for BDSmartHome.com, which is operated by BDSmartHome. It primarily addresses the collection of personal information when you engage in transactions on the Website or App, as well as during your interactions on Facebook via our specialized Chrome Extension.

Our approach to gathering, retaining, and processing personal data is tailored to optimize your shopping experience, resolve any purchase-related issues, and deliver our services effectively. The array of personal details we may acquire includes, but is not limited to, your title, full name, gender, birthdate, email address, various addresses (postal and delivery), telephone and fax numbers, and detailed financial information such as payment card or bank account numbers.

The rationale behind amassing this data encompasses a variety of objectives: to streamline your order processing, provide services you have requested, manage your user profile, oversee financial transactions, refine our website's structure and contents, track site visitor demographics, and, subject to your agreement, disseminate relevant updates and marketing communications. You always have the option to decline receiving marketing messages.

In the context of shipping your orders, it might become necessary to share your identifiable information, specifically your name and address, with external parties like shipping companies or our product suppliers. It's crucial that the information you provide is accurate and up to date, and it's your responsibility to inform us of any changes.

We securely store your order information, but it's not directly accessible for heightened security reasons. You can access your order history, modify your address and financial details, and alter your preferences for newsletters by logging into your account on our Site. Safeguarding your account login information is your duty, and we cannot be held responsible for any misuse of your password unless it directly results from our actions.

Other uses of your Personal Information

This segment of the BDSmartHome Privacy Policy pertains to the usage of your personal data for market analysis and opinion polling. Participation in these activities is fully at your discretion, and anonymity is assured, with the data being employed exclusively for statistical evaluations. You have the liberty to disengage from this research at any point. The responses you provide in surveys or opinion questionnaires are treated as confidential and aren't shared with external entities. For those opting to enter competitions, note that supplying your email address is obligatory, however, this data is maintained distinctly from your survey inputs.

Furthermore, BDSmartHome might send you information pertinent to the company, its web presence, affiliate sites, products, promotional sales, newsletters, and updates from our partner companies and affiliates. If you prefer not to receive such communications, there's an option to unsubscribe by clicking on a designated link in our emails. We commit to halting the dispatch of such information within a seven working day period, not counting Sundays and public holidays in Bangladesh, subsequent to your unsubscription request. Should there be any uncertainties in your unsubscription request, we will initiate contact for further clarification.

Additionally, BDSmartHome may utilize aggregated and anonymized data derived from our website users for various objectives, such as tracking user geographical locations and understanding the usage patterns of certain site sections or links in emails. This anonymized data, when shared with third-party organizations like publishers, is processed to ensure it doesn't disclose your individual identity.

Cookies

Using cookies is optional for visitors of the Site. However, it's essential to understand that certain functionalities, such as the ‘basket’ feature and the process of making orders, require the activation of cookies. These small text files help our server recognize your computer as a unique user when you visit specific areas on the Site, and they are stored on your computer’s hard drive by your internet browser. Cookies primarily identify your Internet Protocol address, making your visits to the Site more efficient. Our deployment of cookies focuses on enhancing your user experience on the Site (like recalling your identity when you adjust your shopping cart without re-entering your email address) rather than gathering or utilizing any other information about you (such as for personalized advertising). You have the option to set your browser to reject cookies, but doing so may limit your interaction with the Site. We assure you that our cookies are devoid of any personal or confidential information and are free from viruses. For further information about cookies and how to manage them, please visit http://www.allaboutcookies.org and http://www.allaboutcookies.org/manage-cookies/index.html.

This website incorporates Google Analytics, provided by Google, Inc., which employs cookies to analyze how visitors use the site. The data produced by the cookie regarding your use of the website (including your IP address) is transmitted and stored by Google on servers in the United States. Google utilizes this information to assess your use of the website, compile reports for site administrators, and offer other services related to website activity and internet usage. Google may also relay this information to third parties if legally required, or if such third parties process the information on Google's behalf. Google will not correlate your IP address with any other data it possesses. You can opt out of using cookies by adjusting your browser settings, but this may restrict your full use of the website. By using this website, you agree to Google’s processing of your data as specified above.

BDSmartHome employs Facebook for monitoring e-commerce activities such as cart additions, removals, checkouts, and Facebook logins, to evaluate the success of its Facebook ad campaigns. This data remains completely anonymous to BDSmartHome, as Facebook does not share individual tracking data with us. For further details about this tracking, visit https://www.facebook.com/help/1224342157705160. Additionally, BDSmartHome utilizes Facebook Login API for user access on our mobile app. By logging in through “Login with Facebook,” we collect your Facebook ID and email to create your account on our platform, ensuring no additional data is collected.

Security

In the realm of digital interactions, the protection of user data stands as a critical priority. Websites typically implement a diverse array of protective strategies to preserve the confidentiality, integrity, and accessibility of user information. Such strategies include the deployment of secure servers for data storage, the application of sophisticated technologies like encryption for data protection, and the installation of firewalls to fend off external security threats. Additionally, conducting periodic security evaluations and software updates is vital for addressing and preempting potential security weaknesses. Effective management of data also involves the verification of user identities before they can access sensitive information, thus averting unauthorized data breaches. Users themselves are integral to this security network, responsible for keeping their login information confidential and ensuring that their personal devices are fortified against unauthorized intrusions.

Data Deletion

"The management of your personal data is in your hands. At any time, you are empowered to modify, adjust, or entirely remove your personal information from your account.

If you wish to proceed with the deletion of your data, including the removal of your Facebook login credentials from our system, please make a request via email at support@bdsmarthome.com. Our specialized support team is ready to provide you with the necessary assistance in erasing your data.

For inquiries or additional explanations about our Privacy Policy, please don't hesitate to contact our Customer Service Team using the same email address, support@bdsmarthome.com."